Privacy Policy

Privacy Policy 

This Privacy Policy governs the manner in which TrueSafe Storage collects, uses, maintains and discloses information collected from users of the truesafestorage.com website. This privacy policy applies to the site and all products and services offered by TrueSafe Storage. TrueSafe Storage may find it necessary to periodically update our privacy policy to keep up with the ever changing nature of the internet. Because of this TrueSafe Storage highly recommends that users of this website check periodically for updates to this privacy policy.

Information Collection

TrueSafe Storage only collects personal information through this website, when you choose to provide information over the phone or in another fashion. Personal information can include, but is not limited to, your name, address, telephone number, email address, and credit card number/expiration date.

TrueSafe Storage may collect information from individual potential tenants or customers who complete a reservation or indicated interest in becoming a future tenant at a storage facility. 

If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email.

TrueSafe Storage does not knowingly collect or solicit information from anyone under the age of 13 or knowingly allow them to purchase our products.

Accessing and Correcting Your Information

You may send us an email at support@truesafestorage.com to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Information Use

TrueSafe Storage may use personally identifiable information to assist us in delivering our services, reports or information you have requested.

We use your information to:

• Conduct our business
• Respond to your inquiries regarding reserving storage units
• Enable you to pay your bill online
• Enable you to purchase products and services online
• Offer TrueSafe Storage specials and discounts
• Provide you with TrueSafe Storage services and information relevant to those services and our website
• Develop new services

Cookies

TrueSafe Storage and our service providers use cookies, and other technologies to receive and store certain types of information whenever you interact with us through your computer or mobile device.

This information, which includes, but is not limited to: the pages you visit on our site or mobile application, which web address you came from, the type of browser/device/hardware you are using, purchase information and checkout process, search terms, and IP-based geographic location, helps us recognize you, customize your website experience and make our marketing messages more relevant. This includes TrueSafe Storage’s content presented on another website or mobile application.

Technologies such as: cookies, beacons, tags and scripts are used by TrueSafe Storage and our marketing partners, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to identify customer status, test segmentation, and referral source. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Third Party Analytics Tools

TrueSafe Storage utilizes third party analytics tools such as Google Analytics to collect non-personally identifiable information using cookies. Certain types of information, such as geo location, device type, online website behavior, demographic data & purchase history is collected and aggregated across TrueSafe Storage website for analysis and marketing initiatives.

TrueSafe Storage employs Remarketing by way of Google Ads and Google Analytics to display relevant ads to users who have previously visited the website. TrueSafe Storage may use previous session information to display advertisements to you on the website and Google may set a cookie and serve ads to you on third party websites on the Google Display Network. Third parties such as Google may display ads on websites across the internet. Aggregated user data may be utilized to create remarketing and/or retargeting lists or groups of users with similar onsite behaviors or demographics.

Users may learn more about Google Analytics use of cookies by visiting the Google Privacy and Terms page at http://www.google.com/policies/. You may opt out of being tracked by Google Analytics by i) Turning off cookies in the preferences settings in your browser ii) Downloading the Google Analytics opt-out browser add on available at: https://tools.google.com/dlpage/gaoptout/ iii) Opting out of user interest and demographic categories in the Settings for Google Ads feature to manage or opt out of Google interest based ads at: https://adssettings.google.com/authenticated or iv) Managing cookies used for online advertising across multiple companies at the US-based Network Advertising Initiative at https://www.networkadvertising.org/choices/.

Aggregate Information

The Site may track the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, IP addresses, External Web Sites (defined below) linked to and other aggregated data collected through our services and we may analyze this data for trends and statistics in the aggregate but such information will be maintained, used and disclosed in aggregate form only and it will not contain personally identifiable information. We may use such aggregate information to analyze trends, administer the Site, track users’ movement, and gather broad demographic information for aggregate use.

Disclosure of Personally Identifiable Information

We will not disclose your personally identifiable information to any third party unless we reasonably believe we are required to do so by law, regulation or other government authority. 

Security

TrueSafe Storage takes reasonable and appropriate steps to ensure the security of the information that has been provided to us. The information you provide to access your account and make bill payments or purchases is protected using industry standard e-commerce security technology. 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Questions

If you have any questions regarding this Privacy Policy and our privacy practices, please contact us.

TrueSafe Storage

support@truesafestorage.com